Case Study
About Homerun
HomeRun is Bangalore’s go to platform for construction materials. It delivers everything from cement and ply to tiles, electricals, plumbing, and paint in 60 minutes. Built for homeowners, contractors, and renovation professionals. HomeRun simplifies construction material procurement with fast delivery and flexible payment options.
How HomeRun Discovered MageNative
They went through mobile app builders one by one on the Shopify App Store. Meanwhile MageNative listing stood out for a simple reason. It did not lean on big promises. It focused on design control checkout flow and order accuracy. HomeRun connected with MageNative’s experts and they shared examples of previous apps built for similar challenges. They promised to build an app optimized for smooth order management despite high order volume.
The Challenge
Phone Based and Manual Ordering Was Limiting Growth and Accuracy
HomeRun was growing fast with orders coming in constantly and on paper everything seemed fine. Most purchases still happened over calls and WhatsApp with contractors calling from the site and owners approving later. Screenshots were shared but details were missing, wrong sizes or variants were selected and sometimes even the wrong address was entered. It caused delays,mistakes and extra work for the support team. That kind of setup works when volume is low. Once order volume increases everything slows down. The problem wasn’t demand. It was the way orders were placed. There was no single flow both sides trusted. And without that, scaling meant more effort not more revenue.The Solution
Centralized App-Based Ordering
MageNative developed a fast and easy-to-use mobile app that consolidated the ordering process into a single workflow. Contractors can place orders in minutes, then share the checkout link with the owner for approval, and the owner can make payment instantly. This removed redundant communications, reduced errors, and ensured both parties approved the exact order before processing. The operation became smooth, reliable, and optimized for 60-minute delivery.Pre-Payment Address Verification
The checkout was redesigned to capture delivery details before payment. It removed the mix up between billing and delivery addresses. For contractors managing multiple sites this change removed a major source of delays and ensured accurate deliveries consistently.
Fast and Easy to use Order Screen
Navigation, category filters, and product details were optimized for precision. Contractors could quickly find and select exact SKUs, sizes, and variants without guessing. Faster image loading and simplified navigation reduced errors and support requests.Streamlined Repeat Ordering
Saved addresses, search functionality, and reorder shortcuts allowed returning buyers to repeat orders without re-entering information. This reduced friction as a result order volume increased.- 80% of total sales now originate from the mobile app
- ₹20 million+ in revenue processed through the app
- 15% month-over-month growth without promotional pushes
- AOV stable at ₹6,730 despite higher order volume
- Support inquiries decreased due to live tracking and automated notifications
- 10,000+ app downloads with a 4.9★ rating
Summing It Up - HomeRun’s Growth Proves the Power of Flawless Order Management
HomeRun did not need more demand. It needed a better way to handle the demand it already had. Moving ordering into a single app based flow removed confusion, reduced errors, and made repeat buying predictable. The app became the primary sales channel because it worked reliably at higher order volumes. This is what happens when mobile apps are built around order flow, accuracy, and real buying behavior. MageNative focuses on building apps that remove operational friction so Shopify merchants can scale without adding complexity.Get started for free with its 30 days free app trial.
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