Instant customer response is now a core driver of mobile app growth. Customers expect support as soon as they decide to buy, and slow replies create friction in their purchasing journey. For growing brands, manually managing chats across WhatsApp and Instagram is no longer a scalable approach.
Recognizing this shift in customer expectations, MageNative has teamed up with BotSpace, a leading conversational AI platform that automates WhatsApp and Instagram conversations. Our collaboration empowers merchants to offer real-time support, send personalized offers, and re-engage shoppers automatically and 24/7.
As a result, no conversation goes unnoticed and no sale slips away due to a lack of instant support.
With BotSpace integrated into MageNative mobile apps, Shopify merchants can now connect, respond, and convert better with AI powered communication tools.
Merchants can instantly respond to customer queries without staying online 24/7. Conversational AI handles FAQs, product details, order information, and more. It’s capable of keeping shoppers engaged at every step.
A shopper asks about size or delivery at midnight. The AI replies instantly and keeps them engaged.
Send tailored offers, recommendations, or reminders based on customer behavior. This not only improves engagement but also boosts purchase intent.
A customer revisits a product. They automatically receive a tailored message that nudges them to buy.
Use automated nudges such as abandoned cart messages, restock alerts, and re-engagement prompts to win back customers effortlessly.
Someone abandons their cart. The system sends a timely reminder that brings them back.
View and manage chats from WhatsApp and Instagram in one central place. It reduces operational chaos and ensures consistent communication.
All WhatsApp and Instagram chats appear in one place, making responses faster and more consistent.
When shoppers get answers instantly, they make decisions faster. Quick responses directly increase conversion rate and reduce drop-offs.
A shopper gets an immediate answer to a product or delivery question and completes the purchase without delay.
Shoppers ask questions all day but slow replies kill conversions.
Let Conversational AI fix that.
Enable AI-powered auto replies on WhatsApp and Instagram today.
With MageNative and BotSpace working together, merchants can finally eliminate lost sales opportunities and cart abandonment caused by delayed replies.
Moreover, it helps convert abandoned carts into completed purchases by giving shoppers instant answers at the exact moment they’re ready to buy on the platforms they use most.
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